Use Cases

Reimagine how work gets done

Deploy agents and AI native applications to manage and automate key workflows in your company

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AI for the work that matters most

Most organisations have invested in AI, but few have applied it to the operational processes where the biggest financial impact sits. Cogna builds AI applications that power those workflows to drive huge productivity gains.

  • Put your operational knowledge to work

    Your expertise, decision logic, and process knowledge, unified in one platform and powering every solution you deploy.

  • Built for the highest value work

    Designed for the complex operational decisions and workflows that drive millions in financial impact.

  • Flexible by design

    One platform that allows you to solve any operational use case with AI. Go from idea to working application designed for your exact needs in weeks.

Where to start

Deliver transformational outcomes across your business

Workforce planning and optimisation

Workforce planning and optimisation

Match labour to real demand across shifts, sites, and skill profiles. Reduce agency spend and build plans that adapt as workloads, availability, and priorities change.

Dispatch and field operations

Dispatch and field operations

Allocate, schedule, route, and coordinate field teams across skills, geography, and priority. Capture how your best planners think and make it the system the whole operation runs on.

A man overseeing industrial equipment

Asset management

Prioritise maintenance and investment across thousands of assets against safety, cost, and regulatory targets. Sequence work packages across contractors and geographies so capital goes where it drives the most impact.

An aerial overview of a bottling production line

Production planning

Model demand, ingredients, shelf life, equipment, and changeover costs across every production stage. Find hidden capacity and generate alternative plans with clear trade-offs when conditions change.

Road works in an urban setting

Customer communications

Manage the full lifecycle of operational communications across customers, regulators, and contractors. Planned works notifications, incident updates, compliance correspondence, at scale and without manual effort.

A supervisor overseeing work permits in an active work site

Permitting and compliance

Plan, submit, track, and evidence permits and regulatory obligations in one place. Manage penalty exposure, coordinate field teams around approval windows, and maintain audit-ready records across every scheme.

2 men shaking hands after coming to an agreement

Procurement and supply chain

Evaluate bids, compare supplier performance, allocate budgets across schemes, and track delivery against commitments. Bring structure to spend programmes where decisions are worth tens of millions.

A woman overseeing a stack of bills

Billing and revenue management

Identify billing errors, apply regulatory rules, and prioritise cases to recover revenue across millions of customer accounts. Validate supplier invoices against contracts, consumption, and delivery records.

Real impact for clients

I've not seen a solution like this before. What Cogna has built is exceptional.

Tim Steiner

CEO, Ocado