Facilities Management
Validate invoices, schedule maintenance, triage reactive work, and maintain compliance across every site and contract
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A sector under pressure to transform
Rising costs, skill shortages, tightening margins, and compliance obligations that grow with every new contract. The pressure on FM providers keeps increasing, while budgets and available pools of labour shrink. Cogna is the AI partner that closes that gap.
$3tn+
Global facilities management spend projected by 2026
84%
of FM leaders cite budget constraints and rising costs as their top concern
30%
skills gap emerging across the FM workforce
Common use cases
How teams are applying AI to critical workflows in facilities management
Energy invoice validation and cost control
Ingest invoices from dozens of utility suppliers in any format. Validate rates, meter references, and charges against contract terms, flag exceptions and duplicates, and route approvals before payment.
Dispatch and workforce planning
Schedule and optimize daily job allocation across mobile field teams based on skill, location, priority, and SLA requirements. Reduce windscreen time and increase billable hours per engineer.
Planned preventive maintenance scheduling
Sequence planned maintenance tasks across large estates by asset criticality, compliance deadlines, and team capacity. Shift from calendar-based scheduling to risk-weighted prioritisation.
Reactive maintenance triage and allocation
Classify incoming work orders by urgency, contractual SLA, and available resources. Route jobs to the right engineer with the right parts, and track the full lifecycle from ticket to close-out.
Compliance and audit management
Consolidate statutory compliance records across multi-site portfolios. Flag overdue inspections, track remedial actions, and assemble evidence packs for client reporting and regulatory submissions.
Contract billing and revenue assurance
Reconcile completed work against contract rates, track billable versus non-billable activity, and generate accurate client invoices. Close the gap between work delivered and revenue collected.
What our customers say
“I've not seen a solution like this before. What Cogna has built is exceptional.”
Tim Steiner
CEO, Ocado
Frequently Asked Questions
FM providers are using AI for the operational work that scales with every new contract but headcount can't: energy invoice validation, workforce dispatch, maintenance scheduling, reactive job triage, compliance management, and contract billing.
84% of FM leaders cite budget constraints and rising costs as their top concern, and a 30% skills gap is emerging across the workforce. Every new contract adds operational complexity. AI is how providers scale service delivery without proportionally scaling cost.
Validating thousands of energy invoices against contract terms, scheduling preventive maintenance across asset criticality and compliance deadlines, triaging reactive work orders by SLA and resource, and reconciling completed work against billable activity. Cogna builds applications for the work where errors go unnoticed and revenue leaks.
Yes. Cogna integrates with CAFM platforms, BMS, energy management systems, ERPs, and supplier portals. FM operations typically depend on dozens of disconnected systems per contract. Cogna connects across them rather than adding another one.
Cogna starts with a single high-value workflow, proves it against real data, then expands across sites and use cases on the same platform. Each new deployment reuses existing integrations and data mapping rather than starting from scratch.
